FAQ

How do I maintain my Hardwood floors?

-Weekly to bi-weekly cleaning with a industry approved Hardwood/Laminate Cleaner applied with a micro fibre or terry cloth mop.
-To ensure a minimum amount of contraction proper “humidity levels” must be maintained.(35-45% Humidity levels recommended by manufactures)

Do you offer installation?

Our team of experienced industry professionals will give you a worry free installation experience regardless of the product you choose. All Labour is guaranteed by our Full Service Warranty.

People in our home are very sensitive to flooring off gassing. What kind of off gassing do your floors give off?

All of our flooring whether Carpet, Vinyl, Hardwood, Tile, and Laminate either meet or exceed environmental emission standards. (0.05 parts per a million)

What do you offer in area rug selection?

Distinctive Floors has one of the Largest selections of area rugs in Calgary and Southern Alberta. With many more options for order.

What if I‘m looking for a product I can’t find in your store?

Just because you don’t see a particular product it in our showroom, doesn’t mean we can’t get it for you.

Still have questions?

We would love to help!

Contact Us Today.